Shipping policy

Shipping Policy

Thank you for shopping at Eight99 Design Co. We are committed to delivering your order in a timely manner and ensuring your complete satisfaction.

Processing Time

All orders are processed within 3 business days. However, personalized items may take up to 5 business days. Please note that orders are not shipped on weekends or public holidays.

 

 

Shipping rates will be calculated and displayed at checkout, based on the weight, dimensions, and destination of your order.

 

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order by entering the tracking number on our website or the carrier's website.

Delivery Delays

Please note that unforeseen circumstances, such as weather conditions or customs delays, may cause disruptions to the delivery schedule. We apologize for any inconvenience caused and will do our best to update you with any information regarding such delays.

Incomplete or Incorrect Addresses

It is the responsibility of the customer to provide the correct shipping address at the time of placing the order. If an incorrect or incomplete address is provided, we cannot guarantee delivery or be held responsible for any additional costs incurred.